Meet Vicki Zacharidis our Client Service Manager

Vicki is our Client Service Manager and resident people person (or superstar!) who always goes the extra mile for our clients. Now let’s get to know her a little better...

Edge: What does it mean to be a Client Services Manager for Edge?

Client Services is a great role if you’re a people person and enjoy diversity in your role.  For me Client Services is about knowing the needs of our clients and representing their brand.  

Edge: What does a typical day look like for you? 

Each day is quite different which is the fun part of the job.  Daily I check client campaigns to see how they’re performing against targets and identify any roadblocks.   I like to check-in with clients regularly – phone, email or face-to-face.  The rest of the day will usually consist of various meetings to either kick-off projects, WIP’s, client or supplier meetings. 

I’m always learning, each campaign is different.  As a team we like to share learnings and each of the client services team has key strengths they bring to the table.  My great strength is nagging. 

Edge: What are you most excited about for where the business is heading? 

I think joining the Blackhawk business has been one of the most exciting opportunities.  The businesses are complimentary and offer a variety of roles – great prospect for growth and a huge range of solutions we can take to our clients. 

Edge: What do you love most about the marketing space?

People, communicating, showcasing.   I love meeting people, getting to know them and sharing experiences. 

5 Quick Fire Questions:  

Q1: Favourite place in the world?

Palm Cove – we try and go at least every second year.  I wish I was there right now sitting by the pool with my glass of chilled white. 

Q2: Best piece of advice you have been given?

Work hard, play hard. 

Q3: What is your go-to movie genre? 

It’s a toss-up between musical comedies (Victor Victoria and The Bird Cage are two of my favs), but I’m also love drama, especially if I can have a good cry (The blind side, Good Will Hunting).  Though with a 12 year old son I watch more Marvel movies than anything else. 

Q4: What meal are you ordering off the menu? 

Silky tofu with tones of chilli sauce and fresh chillies and salt and pepper calamari. 

Q5: What’s a value you strongly believe in? 

Empathy and compassion.