FAQs

Founded in 2006, Edge was purchased by the Blackhawk Network Pty Ltd, a global branded payments business and sits within their Incentives division.

Edge has run one campaign every day for over a decade with more than 4,000 campaigns and counting.

We have multiple offices across Asia Pacific including Melbourne, Sydney and Singapore. Here are just some of the ways we are geared to service our clients across APAC:

• Our investment in intuitive cloud based technologies ensures 24/7 access to our solutions anytime, anywhere
• We have knowledgeable risk management experts who specialise in the competing APAC compliance requirements
• We can work with a variety of language currencies
• We have a list of 750+ global digital reward partners
• We understand the importance of data security in differing regions

Edge have offices in Melbourne, Sydney and Singapore and are powered by a team of over 80 innovators, collaborators, analysts, techies and big thinkers. 

We work directly with the APAC’s biggest brands as well as creative agencies. Our clients cover countless industries. Here’s a taster:

• Technology
• Insurance
• Financial Services
• FMCG
• White Goods
• Automotive
• Energy
• Government Services
• Health & Medical

• Driving sales
• Acquiring new customers
• Retaining customers
• Increasing basket size
• Lifting product engagement
• Driving repeat purchase
• Breaking through market clutter with a headline offer
• Capturing data
• Shortening product refresh cycle
• Retaining customers

We’re happy to share a selection of our favourite work with you. Click here to view our case studies covering a variety of client objectives and solutions. 

We’d be thrilled to hear from you! Either complete the contact us form here or call our Sales Team based in Melbourne Australia on +61 1300 365 426.

We work in close collaboration with you to deliver the best ROI. Together we’ll travel a 4-step path to: 1. Consult 2. Build 3. Manage 4. Review

As opposed to being a marketing or advertising agency, Edge is an incentive technology business. We work together with brands and agencies as the behind the scenes provider of the promotional mechanics, rewards and insurance solutions.

Yes. We deal directly with leading insurance underwriters, Lloyds of London and have a seamless track record in paying out all claims and prizing. Annually we issue over $100 million in rewards and prizing. 

We provide Secure File Transfer Protocol (SFTP), which allows for a secure data exchange via your own dedicated portal or by using your choice of SFTP software.

Click on the login button at the top of our website and select “Reporting”. If you’re having trouble logging in, please contact your dedicated Client Service Manager, who will be happy to help.

Click on the login button at the top of our website and select “Edge Connect”. If you’re having trouble logging in, please contact your dedicated Client Service Manager, who will be happy to help.